What is ToIP?

ToIP or telephony over IP

What is ToIP?Today, the TCP / IP protocol is the basis of internet architecture. As a reminder, its role is to define the rules that computers must respect to communicate with each other. IP technology has evolved at the same time as IT infrastructures, thus expanding its scope of intervention. Current speeds make it possible to deploy telephony over IP (ToIP) in businesses instead of the traditional telephone switchboard. An installation of this kind has excellent sound quality and has the advantage of being economical.

What are the advantages?

When a ToIP call center replaces a traditional company telephone switchboard, the latter's functions continue to be fulfilled. However, ToIP goes much further by initializing and managing all of the structure's telephone communications. Professionals are also able to take advantage of functions formerly reserved for large companies, such as the interactive voice server for outside calls or voice messages arriving directly on the mailbox. In concrete terms, users use a SIP (VoIP software protocol) compatible softphone or a ToIP terminal to take advantage of the organization's telephone network.

IP telephony equipment

Using IP telephony requires the acquisition of equipment: unified communications manager

The IPBX server , the hardware sizing of which will depend on the quantity of terminals and telephone lines to be managed

The cards : fax, analog (if external calls go through a standard operator) or SIP (if calls go through a SIP phone operator)

The telephone terminals (also called IP phones) and Softphone , software providing telephone functions

The network equipment : the switches can handle the POE (Power over Ethernet) or VLANs (Virtual Local Area Network)

The SIP operators that route incoming and outgoing calls