Boss Network Engineer

Obligations: cisco unified call manager 

Arranging, activity and improvement of organization framework (> 250 organization devices,> 50 distant locales, 2 server farms, 2500 clients). 

Directing and exchanging of organization hardware (Cisco - 6506, 7202, 1921, 3945, 2906, 3650, 3850, and so on, Huawei - NE40E, AR1220x, S5720, and so forth) 

The executives of assurance frameworks and traffic investigation in the FortiGate 300E, 100E (firewall, intermediary), TDS, RiverBed organization. 

Joints, intersections with suppliers (LACP). 

Designing and working continuous correspondence channels to distant destinations utilizing dynamic directing conventions (OSPF, EIGRP). 

Systems administration for VMware virtual machine workers (ether channel, port channel). 

Guaranteeing crafted by corporate Wi-Fi (Cisco, Ubiquiti, consistent approval). 

Arranging and working a supplier free Internet (BGP). 

Reinforcement of arrangements of organization gadgets. 

Organization wellbeing and burden checking (prtg, zabbix). 

Working with correspondence suppliers. 

Voice communication the executives Cisco CUCM, UCCX, FreeSwitch (SCCP, SIP). 

Determination of gear for the advancement of organization framework. 

Working with episodes in ServiceDesk. 

Necessities: Cisco voice engineer 

Advanced education. 

Information on organization advancements at the CCNP level. 

Work insight from 5 years (ideally in huge organizations). 

Preparation for intermittent work excursions. 

Essential English capability. 

Obligation, protection from stress, capacity to work in a group.

VOIP and Network Infrastructure Technician

TOPS Telecommunications Inc. Inc. (TOPS Office Solutions) is presently searching for a VoIP/Network Engineer to help our clients. This will be a section field and part in-house Technical Assistance Center position. You'll be dealing with our customers' VOIP, UCaas and Network Infrastructure items and add to the essential destinations by introducing, adjusting and supporting their voice applications and foundation. 

Obligations: 

Configuration, create and administration answers for give solid SIP/MGCP administrations to client endpoints remembering for premise and facilitated handsets and delicate telephones. 

Encouraging group of people information voice gateways cisco hardware as it identifies with the VOIP framework 

Record and impart in detail all associations with the client as it identifies with open help orders. Keep exact changelogs of all work finished 

Work together in tasks with colleagues and spotlight on improving foundation and documentation 

Be important for the nightfall accessible as needs be pivot 

Necessities: 

In any event 4 years of involvement as a VOIP engineer/frameworks engineer 

Strong information on SIP Stack and TDM Voice Infrastructures 

Major agreement and experience of organization directing/exchanging, and virtualization. Strong ranges of abilities in VMware, Hyper-V, TCP, UDP, RTP, RTCP, DNS, DHCP are required. 

Involvement with help of VOIP establishments, for example, ShoreTel, Mitel or Zultys stages in an actual framework just as frameworks inside a virtual climate liked 

Experience arranging and investigating network gear from Cisco, Adtran, HP and Watchguard. 

Astounding correspondences and cooperative person abilities 

Solid transportation as field work is required

Temp Field Support Engineer

 A crucial system call, for instance, getting the structure date and time, may take two or three nanoseconds. A further evolved system call, for instance, setting up correspondence with an association device may require a few minutes. To thwart bottlenecks, most working structures start an alternate piece string for each system call. Present day working structures are multithreaded, which implies they can deal with different system calls at the same time. 

What are structure acquires Operating System? 

MCAOperating SystemUnix 

The interface between a cycle and a working structure is given by system calls. With everything taken into account, structure calls are open as voice engineer job low level figuring develop rules. They are in like manner associated with the manuals used by the social affair level designers. System calls are by and large made when a cycle in customer mode anticipates that induction should a resource. By then it requests the part to give the resource through a system call. 

A figure addressing the execution of the system call is given as follows − 

Structure Calls 

As can be seen from this chart, the cycles execute consistently in the customer mode until a structure consider meddles with this. By then the system call is executed on a need premise in the segment mode. After the execution of the structure call, the control re-appearances of the customer mode and execution of customer cycles can be proceeded. 

When in doubt, system calls are required in the going with conditions − 

If an archive structure requires the creation or crossing out of records. Examining and making from archives in like manner require a structure call. 

Creation and the leading group of new cycles. 

Association affiliations also require structure calls. This consolidates sending and tolerating packs. 

Induction to a hardware devices, for instance, a printer, scanner, etc requires a system call. 

Kinds of System Calls 

There are basically five kinds of structure calls. These are explained in detail as follows − 

Cycle Control 

These system calls oversee cycles, for instance, measure creation, measure end, etc 

Record Management 

These structure calls are at risk for report control, for instance, making a record, examining an archive, forming into an archive, etc 

Contraption Management 

These system calls are at risk for device control, for instance, examining from contraption pads, making into device bolsters, etc 

Information Maintenance 

These structure calls handle information and its trade between the working system and the customer program.

5 Key Call Center Metrics: Industry Standards And Ways To Surpass Them

This is because they know that metrics provide a powerful way to set goals and track progress in meeting those goals. By eliminating the need for subjective intuition and sub-optimal guesswork, metrics support more robust decision-making. They also provide clarity into performance, create feedback channels, and improve accountability.

Moreover, industry standards for these metrics enable contact centers to objectively review how they stack up against the competition. Plus, they can have a positive impact on the contact center’s customer service capabilities as well as its profitability cisco callmanager.

So what are some of the key metrics every contact center must measure?

And what are the industry standards for these metrics?

#1: Service Level and Response Times

Traditionally, most contact centers aimed to follow the 80/20 Rule: answer 80% of calls in 20 seconds. But according to a 2019 Call Centre Helper Survey, many are now attempting to answer 90% of calls in 15 seconds.

A recent HubSpot study found that 90% of consumers rate an “immediate” response from customer service as important or very important. This particular expectation must provide the impetus for contact centers to improve their response times.

So what are the benchmarks for “ideal” response times? According to Call Centre Helper, these vary by channel:

Email – 100% answered within four hours, 80% within 15 minutes

Live Chat – 80% answered within 20 seconds

Social Media – Difficult to define, but responding to 100% of queries within 60 minutes is a good benchmark

SMS/Messaging Apps – 80% of messages responded to within 40 seconds

How to improve response times and surpass industry standards for different channels

Use a customer case management tool to automate common responses to emails. A social engagement tool can identify relevant, actionable social media posts, and move them into the case queue for easy follow-up and resolution. A self-service chatbot is a great way to speed up response times across live chat or SMS. In-context guidance and an integrated knowledgebase within the agent desktop enable them to find quick answers, which again shortens response times across these channels. Providing customers with a self-service portal reduces call volumes so customers that really require a human touch can reach an agent with little or no wait time.

To speed up response times across all channels, integrate agent desktops with your organization’s CRM. When agents have a single interface to access customer data and communicate with customers, they can speed up case resolution.

#2: Average Handling Time (AHT)

Average handle time (AHT) is the total duration of one customer transaction. It includes talk time, hold time and any follow-up tasks involved in the transaction.

A good AHT industry benchmark (average) provided by Call Centre Helper’s “Erlang Calculator”: 6 minutes, 3 seconds.

AHT can be a useful metric to evaluate agent efficiency. However, it can also be misleading because a shorter AHT (i.e. faster resolution) does not necessarily mean effective resolution. That’s why it’s important to not consider AHT in isolation but to also look at other metrics like FCR and CSAT.

How to improve AHT and surpass the industry standard

To make interactions shorter, find ways to shorten hold times, and to shave time from tasks involving information search, data entry, or case follow-ups. To do this, record and review calls to find gaps and pinpoint possible causes (e.g. inadequate training).

Create cheat sheets for popular call types or FAQs to provide agents with ready answers or useful guidance. An effective call center agent script can also help agents deliver fast and efficient service – streamlining the call-handling process and reducing AHT.

With a unified agent desktop, agents can quickly access relevant customer information and get a 360° view of the customer lifecycle so they can deliver prompt and effective service, and dramatically reduce AHT.

An anti-counterfeiting label for Cisco equipment

To counter criminals who sell counterfeit network hardware and software, Cisco has added security labels and stepped up cooperation with e-commerce sites.

To fight against the sale of counterfeit network equipment increasingly difficult to detect, Cisco recently took new steps to protect its assets and customers. “The trade in counterfeit hardware and software is illegal and lucrative, and results in an estimated $ 100 billion in lost revenue annually in IT industries. The Cisco brand, one of the largest and most trusted names in the world, is often the target of counterfeiters, ”said Al Palladin, general counsel and head of global brand protection at Cisco. “Counterfeiting presents serious risks in terms of the quality, performance, security and reliability of networks. It is dangerous, because counterfeit products are not designed or manufactured to meet the same safety standards as the original Cisco products, ”he said. “Our 60-strong global trademark protection team works with law enforcement and customs officials to intercept counterfeit goods at borders, spot counterfeiting operations and take legal action against those who violate the rights of Cisco's intellectual property, including trademarks, ”Cisco said. 

According to Palladin, the volume and sophistication of counterfeit hardware and software is on the rise. “Illicit markets for all types of software and hardware are constantly developing, particularly for transceivers,” said Mr. Palladin. works with law enforcement and customs officials to intercept counterfeit goods at borders, spot counterfeit transactions and prosecute those who violate Cisco's intellectual property rights, including trademarks, ”said Cisco said again. According to Palladin, the volume and sophistication of counterfeit hardware and software is on the rise. “Illicit markets for all types of software and hardware are constantly developing, particularly for transceivers,” said Mr. Palladin. works with law enforcement and customs officials to intercept counterfeit goods at borders, spot counterfeit transactions and prosecute those who violate Cisco's intellectual property rights, including trademarks, ”said Cisco said again. According to Palladin, the volume and sophistication of counterfeit hardware and software is on the rise. “Illicit markets for all types of software and hardware are constantly developing, particularly for transceivers,” said Mr. Palladin. Cisco said again. According to Palladin, the volume and sophistication of counterfeit hardware and software is on the rise. “Illicit markets for all types of software and hardware are constantly developing, particularly for transceivers,” said Mr. Palladin. Cisco said again. According to Palladin, the volume and sophistication of counterfeit hardware and software is on the rise. “Illicit markets for all types of software and hardware are constantly developing, particularly for transceivers cisco voice engineer jobs.

Cisco acquires IMImobile for $ 730 million

Cisco acquired IMImobile in hopes of creating "faster, smarter" customer engagement solutions for business customers. Cisco says the deal, announced on Monday, will lead to the creation of Customer Experience as a Service (CXaaS) offerings, designed to "deliver consistently enjoyable and rich customer experiences." Under the terms of the agreement, the purchase price is approximately $ 730 million, net of cash and including debt voice engineer job description.

In sum, “With IMImobile, Cisco will be able to provide an end-to-end customer interaction management solution, and the ability to drive faster and smarter interactions and orchestration through the channel of choice of the customer. customer, ”adds the tech giant.

Founded in 2000, London-based IMImobile is a cloud-based communications software provider, with a focus on Customer Interaction Management (CIM). The company's platform includes capabilities for automating, orchestrating and monitoring customer engagement across different devices, social media channels, messaging and voice applications.

Adoption of Contact Center as a Service (CCaaS)

IMImobile counts Best Buy, BT, Hermes, O2 and Centrica among its customers and has offices in the United Kingdom, the United States, India, Canada, South Africa and the United Arab Emirates. Once the agreement is concluded, the IMImobile team is intended to join the Cisco Contact Center department.

The company notes that the business is slowly moving towards adoption of Contact Center as a Service (CCaaS), in response to new models of working from home. By taking over the portfolio from IMImobile, Cisco hopes to integrate enhanced artificial intelligence systems to support frontline employees, create new data channels for personalized interactions with customers, and provide omnichannel means for customers to get in touch with organizations.

“We are thrilled to join Cisco and be part of one of the world's largest technology companies, which seeks to deliver exceptional customer experiences,” said Jay Patel, CEO of IMImobile. “We are convinced that there will be a world of dynamic and permanent connections between global companies and their customers, and the combination of our respective technologies will allow us to make every interaction more important to our customers. "

voice over ip plan

The ascent of distant work has carried with it correspondences challenges for some work environments. As numerous representatives presently telecommute, IT pioneers are returning to their telephone framework, which likewise incorporates its VoIP engineering. 

Overhauling your telephone framework is no little accomplishment. There are a couple of various approaches to give dependable network to workers while holding costs under control. 

In this guide, we'll give you a direct way to voice over ip architecture deal with arranging out a vigorous VoIP design for your organization. Besides, we'll incorporate clever organization outlines to show you how everything functions. 

You'll have the option to handle your VoIP design and engage your representatives with apparatuses and best practices that will take their work to the following level. 

How about we hop directly in! 

Introduction to VoIP design 

Kinds of VoIP organizations 

VoIP network outlines 

Best practices for execution 

Accommodating tips for your group 

Prologue to VoIP design 

VoIP design is an organization geography that underpins ongoing sound with a web association. 

You may as of now be acquainted with how VoIP functions. To recap, Voice over Internet Protocol (VoIP) changes over sound signs into advanced ones and sends them over the web. 

VoIP has been around for a long time, with differing levels of multifaceted nature and execution. VoIP is presently the highest quality level to furnish staff with solid business interchanges. 

Not all VoIP telephone frameworks are equivalent. A great deal relies upon the fundamental VoIP engineering that powers them. 

How about we lift the hood to get a gander at some fundamental parts of a VoIP organization. 

VoIP design parts 

Meeting Border Controller (SBC): Connects to simple call administrations with computerized voice calls, call records, and gives transmission capacity the board control. Additionally, they direct the stream and adjusting of organization traffic to keep up prevalent execution. Behind this VoIP entryway is admittance to the Public Switched Telephone Network (PSTN). 

Media worker: Enables highlights like phone message and video calling, just as voice to email, intelligent voice reaction (IVR), and voice-based dialing. These give valuable capacities like call recording, call line messages, and the sky is the limit from there. These media passages can handles hundreds, even thousands, of SIP calls on the double. 

Application worker: Enables call sending, call pausing, call move, telephone administration to the IP organization, and call detail records. These are fundamental to furnish clients with center communication highlights. 

Data set administrations: Stores the enlistment subtleties for all SIP gadgets, which finds an endpoint and deciphers tends to that are conceivably unique in different organizations. These keep up call logs for all web communication exercises. 

Taste administrations: Session Initiation Protocol (SIP) deals with associating, separating, and setting the boundaries of call meetings. It goes about as the establishment for current voice, informing, and video advances.

IP PBX: An Internet Protocol (IP)- prepared Private Branch Exchange (PBX) use to give communication inside an organization. It goes about as the fundamental control place for inheritance telephone frameworks. These depend on SIP trunking for voice administration. 

Endpoint gadgets: These are the VoIP telephones or softphones (counting cell phone applications) that get VoIP telephone administration. Models incorporate work area telephones, VoIP applications, gathering telephones, and even fax machines. 

IP organization: Allows the voice information bundles to go between endpoints over an Internet Protocol organization to upstream administrations available by means of at least one IP addresses. 

Codecs: For ideal call quality, codecs changes the simple signals over to computerized parcels with various sorts of pressure. G.722 is the norm for HD voice calls.

It maintenance of your business

We are a team of professionals, more than 7 years on the market

We take on the complex support of the IT infrastructure of companies, with a guarantee of problem solving and data safety cisco voice jobs.

We use our own monitoring system based on Zabbix for comprehensive monitoring of vital IT mechanisms

The initial inventory and competent organization can reduce the time for solving the application up to 10 times - 90% of applications are resolved remotely within an hour

entrust the service of your business to a team of professionals!

Voice Communications Systems Architect Gaithersburg MD

Leidos Civil Transportation and Finance Solutions Group is looking for a Voice Communications Architect with Air Traffic Management Voice over Internet Protocol (ATM-VOIP) area and Time-Division Multiplexing (TDM) aptitude. The VCS planner is liable for the advancement of FAA air traffic framework from a TDM based framework to a consistent ATM VoIP framework to help air traffic tasks. 

Voice Communications Systems Engineer duties: 

The VCS engineer will be the topic master for all Voice Communication System space zones and will uphold new business openings in these voice engineer job territories. 

Supervise all prerequisites, arrangement design, plan compromises, improvement, article testing, operational acknowledgment, progress and execution to a VoIP VCS arrangement in participation with outsider VCS designing providers. 

Build up another operational idea, and specify the engineering for incorporation with other FAA operational frameworks to progress from existing operational TDM based Voice Communication Systems to VoIP frameworks. Change should be consistent with no deficiency of operational coherence. 

In a joint effort with VCS provider engineers, guarantees all useful, execution and practicality targets are completely met. Testing will be directed with a US Government office utilizing test, show, investigation and examination acknowledgment strategies before operational execution. 

New segment configuration is relied upon to be important for the program and will require a Preliminary Design Review (PDR), Critical Design Review (CDR), first article testing and last acknowledgment. 

Capabilities: 

Requires Bachelors of Science certificate and 12-15 years of earlier significant experience or Masters with 10-13 years of earlier important experience. 

Wanted abilities/experience include: Minimum of 3+ long periods of ATC Voice Communication System experience performing framework design and plan, improvement, test and framework designing 

Shown insight with TDM Based Voice Systems (Large PBX's, Large Voice Switching Systems, and so on) 

A working information on: 

ED-137C Standard (Interoperability Standards for VoIP ATM Com 

Plan contemplations and compromises for VoIP frameworks 

Airport regulation and Air Traffic Control Voice Communications Systems 

Fantastic abilities with verbal correspondences, group building aptitudes, and both composed and customer introductions 

Favored designing experience interfacing with US Government clients (FAA, DoD, and so on)

The best smartphones of 2020 according to KV.by

Despite the pandemic, smartphone manufacturers have pleased us with a fairly large number of new and interesting models in 2020. From the whole heap of these devices, KV.by has selected the best smartphones in our opinion, which are definitely not ashamed to get out of your pocket or handbag. We will introduce you to these devices now cisco voice.

Realme 7 Pro

An inexpensive flagship with a very tasty price. In addition to the excellent cost, the device will delight you with excellent characteristics. The body of the device is light and comfortable, and the front part is covered with tempered glass. The matte back panel looks impressive and does not collect marks. The model is equipped with NFC technology, thanks to which contactless payments are made.

The smartphone gets a 6.4-inch Super AMOLED display with 600 nits brightness and eye protection. For those who like to take memorable shots, there is a triple main camera with a 64 MP Sony IMX682 sensor. Artificial intelligence helps to get rich and high-quality footage. A 4500 mAh battery, consisting of two blocks, deserves special attention. The manufacturer has not forgotten about 65W fast charging. The battery charges more than half in just half an hour.

Cost: from 899 rubles

HUAWEI P40 Pro

Top-end hardware, an advanced wide-angle lens and a decent screen - that's what this smartphone primarily distinguishes. Surely many true fans of high-quality photos know about this model. The manufacturer collaborated with the famous Leica brand so that the user can always get positive emotions from their favorite hobby.

The triple camera consists of three sensors: a 50 MP main lens (f / 1.9), a 16 MP wide-angle module (f / 2.2) and an 8 MP telephoto lens (f / 2.4). The smartphone is also equipped with a high-quality 32MP selfie camera. It has a lot of settings and excellent focus. You can admire the pictures on the 6.1-inch OLED display.

The screen is distinguished not only by high brightness, but also by the presence of a built-in fingerprint scanner. The advantages of the device do not end there. Under the lid is an 8-core Kirin 990 processor with 5G support. It handles the most difficult tasks with ease and pulls a heavy load. In AnTuTu, the gadget is gaining 446.566 points.

Cost: from 1899 rubles

Sony Xperia 5 II

Sony's Xperia 5 II is a compact smartphone with great performance. Not everyone likes oversized devices that find it difficult to find a place in your pocket or bag. The model received not only well-chosen dimensions, but also the optimal weight - only 163 grams. This means that you can work with your smartphone for a long time without fatigue and even easily operate it with one hand. Moreover, the gadget has smooth and streamlined edges instead of pointed ones.

The pleasant 6.1-inch AMOLED screen supports Full HD + and OLED HDR. The gadget is capable of boasting a Qualcomm Snapdragon 865 processor, as well as 8GB of RAM and 128GB of internal storage. The performance of the smartphone is enough to run modern and graphically complex games. It copes with its tasks perfectly, and additional protection against overheating is provided thanks to the thermal control mode and graphene plates. 

Cost: from 2500 rubles

Redmi Note 9 Pro

As for the Note 9 Pro, it features four high-quality cameras and a flagship design. The pearlescent version stands out especially. This color is also called pearl white. This option will look stylish and effective, and in appearance it resembles expensive top-end smartphones as much as possible.

The back cover is covered with Corning Gorilla Glass 5. The glass not only protects the device, but also shimmers when exposed to sunlight. All elements are located as conveniently as possible, so the user can feel the buttons right in the pocket. The quad camera is located in a special unit along with a flash on the back.

The main camera stands out with its 64MP Samsung ISOCELL lens for high-quality, bright images. An 8 MP ultra wide-angle module is designed for panorama shooting, and a 5-megapixel autofocus lens for macro. In addition, the model has a 2 MP sensor for measuring the depth of the photo. 

Cisco Unity Connection

Cisco Unity Connection provides an integrated messaging system to help them process messages using voice commands and stay connected using their phone and / or PC

The Cisco Unity Connection environment offers a wide range of features: Cisco voice of the engineer

Voice commands (pause, continue, repeat, skip forward, delete, save, listen to the day or time stamp, move forward or backward) to access messages and folders

Ability to control volume and speed when playing messages

Message flags: regular, urgent, personal and secure

Interactive recording of conversations with sending a sound file to the mailbox

Integration with the Cisco Unified MeetingPlace Express application, which allows employees to check conferences and go directly to the conference without touching the keyboard.

Accessing email messages by phone (requires Microsoft Exchange integration)

Additional network interoperability with other Cisco voicemail solutions, allowing users of different systems to easily communicate with each other

Cisco Unity Express

Cisco Unity Express is a cost-effective, low-cost voice mail system for a small business or branch office of a large company. The system supports up to 250 users.

A dedicated server is not required to install Cisco Unity Express; the product is a module that integrates into Cisco 2800 or 3800 series routers.

With Cisco Unity Express, you never have to worry about a critical customer waiting too long for your response.

Key benefits of Cisco Unity Express:

Cisco Unity Express provides an auto attendant feature that helps customers find the right person or department and leave voice messages.

As a voice system subscriber you will be able to set rules for routing calls by caller, time of day or calendar state (based on Microsoft Exchange integration)

Ability to customize settings for message notifications and personal greetings.

Record five personal greetings: alternate, busy, internal, after hours, and standard.

It is possible to change the sequence of presentation of messages.

Functionality of Cisco Unity Express:

integration with Cisco UC Manager, Cisco CallManager Express.

support for all major functions of modern voice mail systems.

support for multiple languages. Extended use of voice commands for making calls and handling messages is only possible in English.

IMAP support for accessing voice messages from an email client.

VPIM v2 support for integration with other messaging systems.

automatic secretary function.

IVR interactive voice menu service (optional).

the ability to create reports.

a telephone user interface similar to the Cisco Unity interface.

integration with email clients and VoiceView Express. VoiceView Express allows you to view, listen to, and send messages from your Cisco IP Phone.

recording of conversations with sending the recording to the mailbox.

the ability to immediately call back the sender while listening to the message.

delivery of messages to subscribers who are not users of Unity Express.

support for fax messages. Users can receive faxes in Cisco Unity

Cisco engineer: training in the specialty

The Cisco engineer profession emerged relatively recently. This profession owes its appearance to the phenomenal success of the American company Cisco, created just a quarter of a century ago. Today, with the help of equipment of the same Cisco brand, it is possible not only to fully equip the hardware complex for working in the network, but also to create communication systems. In addition, Cisco has developed its own network management software. This global expansion of capabilities prompted Cisco to open its own school for engineers and certify their professional level voice engineer job.

Cisco hardware and software is used by large organizations in most of the world. In Russia, these include all large banks, starting from the Central Bank of the Russian Federation, mobile operators, leading metallurgical, aviation and automotive companies. Each such enterprise employs a Cisco engineer - a specially trained specialist in the maintenance of active Cisco network equipment (routers, firewalls, switches, voice gateways, VoIP, and others). Its functions include equipment configuration, support and development of communication systems, security of the external perimeter (FireWall, IPS), WAN connections (Internet, E1 streams, remote offices), and VoIP administration (cisco CallManager5.1 + cisco phones).

The Computer Training Center "Specialist" offers a wide range of programs, with the help of which students are fully trained in accordance with Cisco standards. Upon completion of training, you will receive an international Cisco certificate.

cisco bound together call chief

CUCM Dial Plan and Calling Privileges 

Dial Plan Components 

Distinguishing Issues in a Multisite Implementation 

Distinguishing Multisite Deployment Solutions 

Executing Calling Privileges 

cisco unified call manager

Executing Gateway Selection and PSTN Access Features 

3. Transfer speed Management and Call Admission Control 

Overseeing Bandwidth 

Executing Call Admission Control 

4. Usage of Features and Applications for Multisite Deployments 

Executing Device Mobility 

Executing Cisco Extension Mobility 

Executing Cisco Unified Mobility 

5. Cisco Native Presence 

Cisco Unified Communications Manager Native Presence 

6. Cisco Unified Communications Manager IM&P 

Cisco Unified Communications Manager IM and Presence Service 

Empowering Cisco Unified Communications Manager IM and Presence Service 

7.Executing Call Coverage 

Executing Call Coverage in Cisco Unified Communications Manager 

8. Cisco IP Phone Services 

Conveying IP Phone Services 

You can discover more data about that seminar on their site 

https://www.globalknowledge.com/us-en/course/168565/acucw2-regulating cisco-bound together correspondences workspace-section 2-progressed v115/ 

3-CSCGW – Cisco SIP, CUBEs, and Gateways 

In this course, you will zero in on the heritage entryway and switch bits of IP Telephony. You will acquire broad involvement in the design of heritage simple communication innovations, for example, Foreign Exchange Station (FXS), Foreign Exchange Office (FXO), and Primary Rate Interface (PRI). Notwithstanding heritage innovations you will acquire hands on involvement in CUBE and SIP conventions. You will assemble a working Cisco Unified Communications Manager which will uphold all significant entryway conventions, for example, MGCP, H.323, and SIP. Investigating will be tended to as a door level including basic troubleshoot procedures and orders. 

You'll acquire a comprehension of united voice and information networks as it identifies with entryway plan and arrangement. You will acquire far reaching active experience designing and conveying Gateways, CUBEs, Quality of Service, and investigating in VoIP organizations. 

Notwithstanding the information and aptitudes needed to incorporate doors into an endeavor VoIP organization, you'll figure out how to assemble and test modern IP communication dial designs that utilization both CUCM Dial Plan and Dial Peers at an IOS level which can be utilized as a format for a genuine sending.

CSCGW – Cisco SIP, CUBEs, and Gateways

In this course, you will zero in on the inheritance passage and switch parts of IP Telephony. You will pick up broad involvement in the arrangement of heritage simple communication innovations, for example, Foreign Exchange Station (FXS), Foreign Exchange Office (FXO), and Primary Rate Interface (PRI). Notwithstanding inheritance advances you will pick up hands on involvement in CUBE and SIP conventions. You will assemble a working Cisco Unified Communications Manager which will uphold all significant door conventions, for example, MGCP, H.323, and SIP. Investigating will be tended to as an entryway level including regular troubleshoot procedures and orders. 

You'll pick up a comprehension of combined voice and information networks as it identifies with entryway plan and organization. You will pick up complete active experience arranging and conveying Gateways, CUBEs, Quality of Service, and investigating in VoIP organizations. 

Notwithstanding the information and aptitudes needed to coordinate passages into an undertaking VoIP organization, you'll figure out how to construct and test complex IP communication dial designs that utilization both CUCM Dial Plan and Dial Peers at an IOS level which can be utilized as a format for a genuine arrangement. 

The course incorporates a thorough investigation of Quality of Service (QoS), where you'll figure out how to design QoS to help ongoing traffic computer based phone system. 

Homeroom Live Outline 

1. Prologue to Voice Gateways 

Cisco UC Networks and the Role of Gateways 

Passage Call Routing and Call Legs 

Passage Voice Ports Configuration 

DSP Functionality, Codecs, and Codec Complexity 

2. VoIP Call Legs 

VoIP Call Leg Characteristics 

VoIP Media Transmission 

H.323 Signaling Protocol 

Taste Signaling Protocol 

MGCP Signaling Protocol 

Necessities for VoIP Call Legs 

VoIP Call Legs Configuration 

3. Dial Plan Implementation 

Call Routing and Dial Plans 

Digit Manipulation 

Way Selection Configuration 

Calling Privileges Configuration 

4. Watchman and CUBE Implementation 

Essentials of Gatekeepers 

Cisco Unified Border Element 

5. QoS 

QoS Mechanisms and Models 

Characterization, Marking, and Link Efficiency Mechanisms 

Overseeing Congestion and Rate Limiting 

Cisco AutoQoS

Cisco device license units (DLU)

Database access is secured using the embedded Red Hat, iptables dynamic firewall and a database security password.

The procedure to allow new subscribers to access the database on the publisher is as follows: cisco uc

Step 1 Add the subscriber to the publisher database using CUCM Administration.

Step 2 During installation of the subscriber, enter the same database security password that was entered during installation of the publisher.

After this configuration, the following process occurs to replicate the database from the publisher to the newly added subscriber:

The subscriber attempts to establish a connection to the publisher database using the database management channel.

The publisher verifies the subscriber's authenticity and adds the subscriber's IP address to its dynamic firewall (iptables).

The subscriber is allowed to access the publisher database.

The database content is replicated from the publisher to the subscriber.

Figure 1-6 illustrates the iptables firewall allowing subscriber access to the publisher database.

Database Access Control

CUCM Licensing

Licensing is implemented in CUCM beginning with Release 5.0. Administration of license management is done through CUCM GUI administration, allowing accurate tracking of active device registrations compared to the license units that have been purchased. License enforcement occurs at the time of phone provisioning and CUCM service activation.

The publisher is the only licensing server. The licensing server is the logical component that keeps track of the licenses purchased and the licenses used. If the publisher fails, no new phones can register, and no configuration changes will be allowed. Existing phones will continue to operate during a publisher outage.

CUCM tracks the license compliance for devices, applications, and software as follows:

Device units licenses: The maximum number of provisioned devices in the CUCM database will be tracked and enforced. Route points and CTI ports are not enforced.

Application licenses: Application licenses are required for every call-processing server running the CallManager service. Application licenses are tied to the MAC address of the network interface card (NIC) of the server.

Software licenses: Software licenses are tied to the major version of the software. Software licenses are required for upgrade to CUCM 6.

Licenses are created and distributed in accordance with the Cisco FlexLM process.

These two types of product IDs are available:

Cisco device license units: Cisco device license units (DLU) are for Cisco devices only.

Third-party device license units: Third-party DLUs can be converted to Cisco units, but not vice versa.

CUCM tracks the number of units required by each device, Each device type corresponds to a fixed number of units.

The number of DLUs consumed per device depends on the device type and capabilities of the phone.

AWS offers “bare-metal” Mac cloud services

Amazon Web Services has announced that it is offering what it calls bare-metal Macs in its cloud, although Amazon’s definition of “bare metal” doesn’t exactly jibe with the generally accepted definition.

“Bare metal” typically means no operating system. It’s very popular as a means of what is known as “lift and shift,” where a company takes its custom operating environment, starting with the operating system, libraries, apps, databases, and so on, and moves it from on-premises to the cloud without needing to make a modification to its software stack.

Here, Amazon is offering Macs running macOS 10.14 (Mojave) or 10.15 (Catalina) on an eighth generation, six-core Intel Core i7 (Coffee Lake) processor running at 3.2 GHz. (Amusingly, the instances are run on Mac Minis. What I wouldn’t give to see a data center with racks full of Mac Minis.)

But really, it’s all they had to work with. The only other Macs are laptops, all-in-one desktops with an unnecessary monitor for cloud data centers, and the giant, overpriced Mac Pro. So this really was AWS’s only option.

EC2 Mac instances with the Apple M1 custom Arm chip are already in the works, and planned for 2021, according to a blog post by Jeff Barr, chief evangelist for AWS cisco telephone systems.

The macOS EC2 instances are accessible over SSH shell or as a VNC remote desktop with up to 32GB of memory for access to AWS services. They are fairly limited in their offerings: you can access Amazon Elastic Block Store (EBS), Amazon FSx for Windows File Server, Amazon Simple Storage Service (S3), AWS Systems Manager, and Amazon Machine Images.

On the networking side, the instances run in a Virtual Private Cloud (VPC) and include ENA networking with up to 10Gbps of throughput. With EBS-Optimization, and the ability to deliver up to 55,000 IOPS (16KB block size) and 8Gbps of throughput for data transfer, EBS volumes attached to the instances can deliver the performance needed to support I/O-intensive build operations.

AWS is positioning the instances as a development environment for jobs like “Developing, building, testing, and signing iOS, iPadOS, macOS, WatchOS, and tvOS applications on the Xcode IDE.” So developers can build render farms or CI/CD farms to offload the work from their systems.

What is a Desktop Engineer?

A Desktop Engineer represents considerable authority in investigating specialized issues for PC clients. These issues could be either equipment or programming related, and it's the Desktop Engineer's responsibility to analyze where the issue is and actualize an answer for the client. A Desktop Engineer commonly accomplishes the specialized work all alone, however they may work in little groups whenever utilized by a huge association. They additionally invest a decent lot of energy speaking with clients desktop support description. 

The function of Desktop Engineer can be viewed as a passage level position, albeit a few managers may need applicants with two or three years of involvement added to their repertoire. Work area Engineers may have the occasion to work up to being Senior Desktop Engineers, a place that involves overseeing and tutoring a group of subordinates. The Bureau of Labor Statistics expresses that interest for Computer Support Specialists, which incorporates Desktop Engineers, should rise 12 percent through 2024.

Work area Engineers total a wide assortment of undertakings to investigate and fix PC issues. In view of our examination of Desktop Engineer sets of expectations, here are five primary Desktop Engineer obligations and duties. 

Making Software Images for Endpoint Devices 

Work area Engineers are liable for making practical circle pictures – a record that contains the substance and structure of a hard drive or other information stockpiling gadget. They would then be able to investigate blemishes making programming breakdown by utilizing this default picture.